Skip to main contentAccessibility Statement

Citizens Advice, West Northants and Cherwell

Citizens Advice, West Northants and Cherwell logo


Citizens Advice, North Oxon and South Northants (CANO) offers information and advice on a wide range of issues to those living or working in  South Northants and the surrounding areas.

The service is free, confidential, independent, and impartial. Citizens Advice will not judge you, persuade you, or tell you what you should do. Its staff will listen, explain all the options available to you, and advise you on the course of action you decide to take.

Services offered:

  • Energy guidance
  • Making the most of your money
  • General advice and information
  • ​Specialist advice on benefits and debt

Community Help & Information Points (CHIPs) ensure you receive the most appropriate help, from the most appropriate person, at the most appropriate time.

The CHIP team is online at the following times - Talk face to face online

  • Monday 09.30-12.30
  • Wednesday  14.00-16.00
  • Friday 09.30-12.30

Drop-In Advice

Citizens Advice, North Oxon and South Northants operates drop-in services during opening hours. This enables clients to drop-in to the service, obtain a queuing ticket, and to be seen by the next available adviser.

Banbury Office (Drop-In Advice)26 Cornhill (off Market Place), Banbury OX16 5NG 0808 278 7906

Bicester Office (Drop-In Advice)The Garth Lodge, Launton Road, Bicester OX26 6PS0808 278 7906

Online Community Information HUBMon - 09:30-12:30Wed - 14:00-16:00Fri - 09:30-12:30


Other offices are available in Daventry and Northampton 

Citizens Advice, North Oxon and South Northants is a registered charity (no. 1079719).

  • Brackley Area
  • Towcester Area
  • West Northamptonshire
  • Northamptonshire
  • Oxfordshire
Additional languages
Translation and/or Interpreting Available on Request
Age range
Suitable for ages from 16 years to 99 years
Referral route
No Referral Needed
For people with
Suitable for Everyone
Eligibility criteria
Open to Everyone
Provider category
Universal Services - Suitable for Everyone

Service hours



c/o 26 Cornhill (off Market Place)
OX16 5NG
United Kingdom


Publication on the Local Offer does not endorse a provider, so please take reasonable steps to ensure that any service found on the Local Offer is suitable for your family member. For more information, please read our disclaimer.

Last updated 18 April 2024