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NHFT Volunteer Recruitment Process - A Local Offer Guide

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Volunteer Recruitment Process - NHFT  A local offer guide

Here is some more information about how to apply and become a volunteer with Northamptonshire Healthcare NHS Foundation Trust (NHFT). If you have any questions, please contact the volunteer team at: Email: [email protected] Phone: 03000 274110

They ask all volunteers to commit to regular volunteering of at least three hours a week, due to the amount of training and setup required. If possible, volunteers should commit to at least six months of volunteering with us. They do not take volunteers for short-term placements unless there is a specific short-term role.

  1. You fill out a volunteer application formThis is on the website  or a direct link . You can ask for a copy to be emailed to you or you can have a copy sent by post.  On the form you will need to put some information about yourself and your interest in volunteering.
  2. You give the contact details of people who can give a referenceOn your application form you will need to give contact details of two (if possible) referees. These are people, not related to you, who have agreed to write a personal reference about your character e.g. support worker, teacher, neighbour, family friend, supervisor. They will only be contacted after a volunteer role is found for you.
  3. You meet for an informal chatYou will be contacted after your form is recieved to set up a meeting. This could be in person, a video meeting or phone call. This is not a formal interview. They will explain more about what it’s like to volunteer and chat to you about your interest in volunteering, including what type of volunteer role might suit you, when you would like to volunteer and what your availability is. They will try and identify a suitable role in this meeting. However, there may be some other options which they will talk through and then will send you information on the possible volunteer roles for you to decide what you want to do.
  4. You fill out a health questionnaireOnce they have found a role for you, you will need to fill in a confidential Occupational Health questionnaire. The Occupational Health department need to check that volunteering won’t be bad for your health and that the role is right for you based on your individual needs. They will note any reasonable adjustments (changes) to the role or environment that you may need and record these on your Occupational Health Passport so the people you work with know how to support you. The more information you can provide with the health questionnaire the better i.e. vaccination history. Occupational Health may ask to meet with you if they need more information to understand your needs. They can arrange for someone to support you with the Occupational Health process if you find it difficult.
  5. You complete a Disclosure and Barring Service (DBS) check They will need to do a criminal record check.  They will arrange this and you do not need to pay for it. If your criminal record changes after this, you will need to tell them.Volunteers can sign up for the DBS update service for free and they encourage all volunteers to do this. This allows you  to check for updates and may mean you can reuse it to volunteer elsewhere. Please be aware you have a limited time to do this from when your certificate is issued. You can sign up when you complete your DBS check or afterwards on the website:This does not ban anyone with a criminal record from volunteering. If anything shows up on your DBS check, the Voluntary Services Manager will meet with you to discuss the circumstances. NHFT will then do a risk assessment to see if there need to be any restrictions or extra support for you. There is a service called the “sensitive applications route” for trans applicants who do not want to disclose any previous assigned gender or name information. Please go to the website before completing your DBS form or contact the sensitive applications team: Telephone: 0151 676 1452 or Email: [email protected].
  6. You do any training needed for the volunteer roleAs part of the recruitment process to become a volunteer with NHFT, you need to complete some mandatory training. This is the Health Education England Volunteering Learning Programme which is national training for NHS volunteers. Please see the webpage below for further information.  If you have completed this training for another organisation and it is still in date, you will not need to do it again. NHFT will ask to see your certificates or training log.

These are the modules all volunteers must complete. Each is a short eLearning session with a multiple-choice test at the end. You can repeat the tests if you do not pass first time.

  • Roles and Responsibilities of a Volunteer 
  • Data Security Awareness 
  • Conflict Resolution 
  • Equality, Diversity and Human Rights
  • Safeguarding Adults
  • Safeguarding Children
  • Health, Safety and Infection Prevention and Control (COVID-19)
  • Fire Safety
  • Moving and assisting 

Depending on your specific role, there may be other training you need to complete. You will be given more information about how to access the training and which modules to do once you have a role.You can be supported to access and complete the training.


7. You sign a volunteer agreement that explains what NHFT expects of you and what you can expect from them.Once all checks and training are complete, you will sign your volunteering agreement. This includes information about your responsibilities and commitments as a volunteer. You will be given a copy of our Code of Conduct to accompany this. The agreement also includes information about how they will work with you, including providing expenses. If possible, volunteers commit to at least six months of volunteering. Once you are signed up, you will be given a welcome booklet. You will need to provide a photo for your ID badge, which you will be issued along with a volunteer uniform (a polo shirt).

Volunteer drivers

Volunteer drivers must have fully comprehensive car insurance and notify their insurer they are using the vehicle for Volunteering purposes (this is usually free). Volunteer drivers claim expenses for mileage.

 Additional information

Volunteering while claiming benefitsYou can usually volunteer if you are claiming benefits, without risking losing your benefits or being reassessed. If you are claiming Job Seekers Allowance or are a job seeker on Universal Credit, you will need to discuss it with your work coach because there may be limits on how much volunteering you can do.If you are claiming old-style benefits including Employment and Support Allowance or Job Seekers Allowance, you should complete a form to give the benefits office all the details of your volunteer role (please contact your benefits service to find out what form to complete). If you’re looking for paid work, you may agree with Jobcentre Plus to do some volunteering as part of your required activities to prepare for work.If you are claiming Universal Credit, you just need to tell your work coach and there is no form to fill in. If you get Universal Credit, your volunteering can count for up to half the time you agree to spend looking for and preparing for work in your ‘Claimant Commitment’.It is important to tell them you are volunteering, as if they find out you are doing something and you did not report it, they may have to start an investigation. Your work coach can see your volunteering as a positive move and support you with your plans.

Volunteering while seeking asylum

Asylum seekers and refugees in the UK can volunteer. You can volunteer during any stage of the asylum process, if it does not stop you attending interviews or other required events. You can take time off volunteering with us to attend anything you need to.“Asylum seekers can volunteer whilst their claim is considered without being granted permission to work. It is Home Office policy to support asylum seekers volunteering for charities or public sector organisations.”This information is taken from the UK Government website:


  • Brackley Area
  • Corby Area
  • Daventry Area
  • East Northants Area
  • Kettering Area
  • Northampton Area
  • Towcester Area
  • Wellingborough Area
  • North Northamptonshire
  • West Northamptonshire
  • Northamptonshire
Age range
Suitable for ages from 18 years to 65 years
For people with
Suitable for Everyone
Provider category
Universal Services - Suitable for Everyone


c/o Northamptonshire Healthcare NHS Foundation Trust, St Mary’s Hospital, London Road
NN15 7PW
United Kingdom


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Last updated 29 February 2024