Skip to main contentAccessibility Statement

Ways to pay your account in Northampton

Direct Debit

It is very easy to set up a Direct Debit over the telephone. Call us on 0300 330 7000 or email [email protected].

If you do not want to set up the Direct Debit over the telephone, you can discuss the arrangement with us and then complete a direct debit form below and post or email it to us.

Telephone payment line - automated (24 hours a day)

Call 0300 126 7000 to make a payment using the following credit and debit cards:

  • Visa
  • Mastercard
  • Visa Debit
  • Maestro
  • Switch
  • Solo

You will need to quote the appropriate reference number and have your debit or credit card to hand to complete the transaction.

BACS, bank transfer and standing order

The Council’s bank details are:

  • Bank: Barclays Plc
  • Sort code: 20-17-68
  • Account Number: 70509035
  • Account Name: WNC Credit Suspense Account

Please ensure your account reference number is quoted.

Cheques

Cheques should be made payable to West Northamptonshire Council.

Please quote your invoice reference and account numbers on the back of the cheque and post it to:

West Northamptonshire Council
WNC Payables and Income Team
One Angel Square
Northampton
NN1 1ED

No receipts can be issued unless specifically requested.

Internet

Payments can be made online using our secure payment system.

You will need to quote the invoice reference and have to hand your credit or debit card to complete the transaction. Payments can be made by using the following credit and debit cards:

  • Visa
  • Mastercard
  • Visa Debit
  • Maestro
  • Switch
  • Solo

Payzone and Post Office

Payment can be made at most retail outlets displaying Payzone or at any Post Office using the bar code on the front of your letter or invoice, or (for Former Tenant Arrears) your swipe card.

To request a swipe card, please call 0300 330 7000 or email [email protected].

If you are having difficulty paying your bills

You can contact the following non-profitmaking organisations for free, confidential and impartial advice:

  • National Debtline – for advice and information, please contact the national phone line on 0808 808 4000
  • Citizens Advice – for advice and information on debt and other topics, telephone 03444 889 629
  • Community Law Service - Visit The One Stop Shop at the Guildhall, Northampton (Monday to Thursday, 9:30am to 3pm, Friday 9:30am to 2pm), or phone 01604 636112

Other advice organisations are available.

Last updated 16 October 2023