Skip to main contentAccessibility Statement

SEND Information, Advice, and Support Service (SENDIASS) - WNC

SEND Information, Advice, and Support Service (SENDIASS) - WNC logo


The SEND Information, Advice, and Support Service (IASS) in West Northamptonshire is an impartial and confidential service that gives free information, advice, and support about special educational needs or disabilities (SEND). The service operates at arm's length from the local authority and Integrated Care Northamptonshire through independently trained staff.

The service is for parents or carers of children (aged 0-25) and young people up to 25 with SEND. Parents/carers can self-refer or grant permission for someone else to make a referral on their behalf. Young people (aged 16-25) can ask for support separately from their parents or carers if they wish.

IASS offers information, advice, and support about any issue related to special educational needs and disability, including:

  • Local policy and practice
  • Northamptonshire's Local Offer
  • Educational support
  • Education Health and Care (EHC) Plans
  • Personal budgets and personalisation
  • Disagreement resolution and mediation

Additional information about these topics is available on their website.

IASS enables parents/carers and young people to participate fully in education, health, and social care decisions. Their services may include:

  • Advice and support by telephone or email
  • Individual casework, which may include support with meetings
  • Help with writing letters
  • Help with understanding and interpreting information provided
  • Information about other services or sources of support locally or nationally
  • Advice through parent/carer support groups, youth groups, or training events

IASS Advocacy for EHC Plans

An IASS caseworker can advocate for a child or young person during the EHC process to ensure the voice of the child is heard. The caseworker will arrange to meet with the child or young person to potentially: 

  • Answer any questions they may have relating to the EHC Plans
  • Prepare them for meetings
  • Talk to them about what types of questions they might be asked as part of the assessment, review, transfer, or process 
  • Gain their views and aspirations (to be included in the EHC Plan)
  • Attend meetings or reviews with them if required

IASS Advocacy for EHC Plans - Criteria for Referral:

  • A child or young person aged 0-25 who is the subject of an Education Health and Care Plan process or is challenging the local authority’s refusal to undertake such an assessment
  • Resident in West Northamptonshire (or living elsewhere whilst the responsibility of West Northamptonshire)

Young people can self-refer or be referred to the service by parents or professionals. The young person should normally agree to the referral being made.


  • Brackley Area
  • Daventry Area
  • Northampton Area
  • Towcester Area
  • West Northamptonshire
  • Northamptonshire
Additional languages
Translation and/or Interpreting Available on Request
Age range
Suitable for ages from 0 to 25 years
Referral route
No Referral Needed
For people with
Special Educational Needs or a Disability (SEND)
Eligibility criteria
  • Age Range - School
  • Age Range - Early Years
  • Age Range - Adulthood
  • Special Educational Needs or a Disability (SEND)
Provider category
  • Specialist Services - For those who require longer-term support
  • Targeted Services - Additional Support Needs


c/o West Northamptonshire Council, One Angel Square, Angel Street
United Kingdom


Publication on the Local Offer does not endorse a provider, so please take reasonable steps to ensure that any service found on the Local Offer is suitable for your family member. For more information, please read our disclaimer.

Last updated 02 April 2024