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West Northamptonshire Council’s Reablement West service rated ‘Good’ overall following a recent CQC inspection

25 October 2022

A carer serving food to a resident

Between 12 and 16 September 2022, the Care Quality commission (CQC) carried out an inspection of the Reablement West service. The service was rated as ‘Good’ overall; receiving this rating across all five of their key areas; safe, effective, caring, responsive to people’s needs and well-led.

The Reablement West service provides vital care and support to people upon discharge from hospital to enable them to continue to live confidently and independently in their own homes. The service carries out individual need assessments to ensure the correct care and support is in place for the individual to help them live independently and reduce the likeliness of hospital re-admission.

The CQC recognised the service emphasis of promoting independence to people to enable them to remain in their own homes. People receiving the service, were involved in the decision making, ensuring that the Reablement provided was in the least restrictive way possible. In addition, the care provided was recognised as person-centred, dignified, and respectful with people feeling like they were listened to.

“The ‘Good’ rating received by the CQC is a great achievement and showcases the tremendous efforts and commitment the team has to delivering high quality patient care that is focused on individual need. This is an integral service to those who require immediate support to live independently in their own home and it is encouraging to see the team recognised for the care they provide.”Cllr Matt Golby, Cabinet Member for Adult Social Care and Public Health

For full details of the ratings please view the report published on the CQC website at Reablement West - Care Quality Commission.

The Reablement West service is expanding its team and is recruiting for Reablement Support Officers.

This role is to help people set and meet their goals, as well as support people to connect with their community by helping them become more independent outside of their home.

This is a great opportunity to join a highly rated team that provides quality care and values staff development. See Reablement support for more information on the role and how to apply.

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