Give your feedback on the Integrated Community Equipment Service

**Alt text:** Close-up of hands gripping a walking frame, with another person standing nearby in a clinical setting wearing a blue uniform.

We would like your feedback on community equipment services supporting independent living, to improve future provision and user experience.

Background

The Integrated Community Equipment Service (ICES) provides equipment to help people of all ages live safely and independently at home. This includes items such as mobility aids, bathroom equipment, pressure care equipment and other specialist equipment, which is loaned to people for as long as it is needed.

If you, or someone you support, has used ICES, we would like to hear from you. Please take a few minutes to answer some short questions about what worked well, what could be improved, and your ideas on how to make service better in the future.

West Northamptonshire Council is leading this work in partnership with NHS Northamptonshire Integrated Care Board and North Northamptonshire Council. Your feedback will help us shape future community equipment services.

Have your say

You can ask a friend, relative or advocate to help you complete the questionnaire, but please make sure the answers reflect your own views and experiences.

If you have any questions, comments, or would like this questionnaire in another format, please contact us via email on [email protected] or call 07921 403870.

Thank you for taking the time to complete this questionnaire.

Complete the survey

This consultation ends 19/07/2026