NHS 111

111 is the NHS non-emergency number. It is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if:

• It's not an emergency
• You don't know who to call or you don't have a GP to call
• You need health information or reassurance about what to do next

For emergencies, continue to call 999.

To get help from NHS 111, you can:

• Go to 111.nhs.uk (for people aged 5 and over only)
• Call 111

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service – NHS 111 (BSL) interpreter service. You can also call 18001 111 on a textphone.

Resources:

• NHS England - Guide to the 111 Service, Easy Read (PDF 962KB)