Contact Education, Health and Care (EHC) team
If you are unable to find an answer to your query on our website you can contact us using the details below.
Telephone
01604 526115 (Monday to Friday between 10am and 4pm).
West Northamptonshire EHC staff are unable to provide any information about North Northamptonshire students.
My child/young person has an EHC assessment in process or an EHCP
Each child and young person, and their family, will have an allocated caseworker who should be your be point of contact. You will be given their name and contact details when the request for assessment is first received.
However, we know that this is a new way of working and some families may not have been updated with who their caseworker is.
If this is the case, there are a few ways of finding out.
If your child is in an educational setting (Early Years to Post-16) you can find the caseworker's email by their educational setting name using the document above.
Each setting has an allocated caseworker, and all children and young people attending that setting have the same caseworker.
If your child’s setting is not on the list send an email to one of the following (depending on where you live), you can email [email protected].
If your child does not attend an educational setting for any reason (such as EOTAS, EHE, awaiting school placement) please also use the above emails.
A team member will respond within five working days to provide the necessary contact information.
If you do not have access to email please call 01604 526115 (Monday to Friday between 10am and 4pm) to request the name of your child/young person’s caseworker.
Team structure
View the Education, Health and Care team structure below.
The following staff members work within the Post‑16, ETOIS and EHE team:
- EHCP Service Manager - Kate Carter
- Post 16 Caseworkers: Andrew Frame, Ashleigh Smith, Joanna Billing, Lee Felgate and Vanessa Adio
- EOTIS and EHE Caseworkers: Claire Lacey, Conor Robinson
Post-16 team
If you are in post-16 education, you can find your caseworker’s email address by looking up your post-16 setting in the document below, each setting has one or 2 allocated caseworkers.
If you are not in education, employment or training (NEET), email [email protected]. The team will tell you who your caseworker is.
Elective home education
If your child or young person is electively home educated you will have a linked caseworker either Claire Lacey or Conor Robinson. Please contact [email protected] who will be able to advise you.
The staff listed below form the EHCP team:
- EHCP Service Manager - Kim Moorman
- EHCP Officer - Vicky Bonner
- Caseworkers: Alice Ewers, Amanda Purcell, Anna Cameron, Beth Rayment, Emma Popham, Heather Parker, Henrietta Appleton, Jaymie Jenkins, Laura Horandi, Lindsey Maskell. Louise Woods, Maria Hastings, Mel Walker, Narinder Atwal, Niamh Startin, Pauline Cheng and Sam Vernon
View the school caseworker allocations:
The following staff work within this service team:
- Service Manager - Adam Etchells
- Officer - Leanne Chapman
- Caseworkers: Andrea Horton, Cara Dolan, Collette Askew, Emma Harrison, Helen May, Helen Wizard, Kim Mander, Molly McNeela and Nicole Fosbury
Tell us about a change of address
If you are moving home, please let us know your new address. This may affect your transport arrangements and we will need to review this as soon as possible. You will also need to let your son or daughter’s school know your new address.
Last updated 28 January 2026