Council working to support residents affected by NAASH situation

19 August 2025

NAASH is the landlord of several supported accommodation properties in West Northants, and agreements are held between them and their tenants. While the Council has a duty to ensure any eviction process is lawful, WNC cannot influence NAASH’s eviction decisions, take steps to close the organisation or prevent its closure, but will step in to support residents where possible.

West Northamptonshire Council (WNC) is however taking steps to support tenants who may be at risk of eviction or homelessness given the vulnerability of some tenants. Each case is being looked at individually so that tailored support can be offered.

The decision to close has followed a long period of discussion and negotiation related to housing benefit claimed for tenants’ support at the properties. The Council was forced to stop paying this when it became clear that the claims did not meet the government guidelines.

"We have been working for a long time to try and resolve the issues over housing benefit, but ultimately we must follow the guidelines.

“The decision to now close and possibly evict residents is NAASH's alone. That said where it is reasonable for us to step in and provide help to our residents, we absolutely will. We are actively engaging with other providers to ensure there is support available to help residents through this difficult time.

“We recognise the deep anxiety this situation causes for people with complex health and personal challenges. Safeguarding vulnerable residents is our priority. We are working directly with individuals to ensure continuity of care and accommodation, and to connect them with appropriate health and support services.

“We as a council have already made a commitment to reduce homelessness and its wider impact, and we are acting proactively to address this.”
Cllr Charlie Hastie, Cabinet Member for Housing and Communities

WNC is encouraging anyone affected to seek advice as early as possible. Residents who are at risk of homelessness can contact the Council’s housing team via the self-referral portal or visit our offices in Northampton, Daventry or Towcester from 9am to 5pm Monday to Friday.