Have your say in the national Survey of Adult Carers

02 October 2025

West Northamptonshire Council is inviting adult cares across the area to take part in the national 2025-2026 Survey of Adult Carers in England, on behalf of NHS England.

The survey runs from 1 October to 30 November 2025. Initial questionnaires will be posted from 1 October, with reminder letters going out on 1 November to those who haven’t yet replied.

This important survey asks people about the services they and the people they care for receive, and about their own quality of life. The survey updates NHS England and the Council on carers’ lives, the issues they face, the things they’re happy with and the things they’d like to see improved.
It also

•  Provides the data the NHS and West Northamptonshire Council need to plan services and future needs, and for national reports.
• Creates transparency and accountability, enabling people to make informed choices about their care
• Supports policy and decision-making at local and national level to improve care, services and outcomes for local populations and to help carers.
• Helps measure how well care and support services achieve the outcomes that matter most to people.
   

Last year, 612 surveys were sent out, with 276 responses received. In total, 180 respondents made 438 comments – all of which are feeding directly into service planning and improvements.

• Feedback from carers has already led to real change locally:
• One-Stop Shops in every local area now provide information, signposting, support and carer assessments in one place.
• The carers guide has been developed to provide carers with one guide that highlights local support services.
• Carers helped co-design West Northamptonshire’s new Unpaid Carer Strategy and the key priorities approved by Cabinet in July 2024.
   

Taking part in the survey ensures your experiences continue to shape policy, service planning and investment – from training on specific conditions to carer passports and emergency plans currently in development.

All responses are confidential and anonymised. Completing the survey will not affect the services you or the person you care for receive.

Please return your completed survey using the pre-paid envelope by 30 November 2025.
If you need the questionnaire in a different language, larger print, or would like help filling it in, please contact West Northamptonshire Adult Social Services via email at [email protected] or call 0300 126 7000 (option 1, option 3, option 1).

You can also read more on the NHS SACE page.