Direct Payments

Direct Payment and Personal Budget Support Service

Personal Budget Support Service (PBSS) is a team within West Northamptonshire Council that supports adults and children who receive a Direct Payment and want assistance in managing their Direct Payment.

PBSS gives advice and support on all matters relating to managing your Direct Payment, including:

• employer role and responsibilities
• employment law
• paying staff
• managing care agencies
• keeping records  

The team also support with recruiting Personal Assistants (PAs) including shortlisting, interviewing, DBS checks and reference checks. People who employ a PA can access and use the PBSS payroll or managed accounts service, which includes HMRC payments and pension contributions for employees.

Last updated 13 November 2023