We take information security seriously. Client data and confidentiality is at the heart of everything we do.
We use easy-to-use data encryption measures that ensure the security of the electronic data we share. This helps us both comply with legal and professional regulations, and puts West Northamptonshire Council firmly at the forefront of best practice.
We use a solution called Egress Switch because:
- it’s free for you to use – you can receive and reply to all encrypted emails absolutely free of charge
- it’s easy to use
- you don’t need to download any software – using Web Access you can access encrypted emails without the need to download any software, although desktop and mobile apps are available free of charge
The relationship that we have with you is extremely important to us, and while the risk of data loss is small, it is something we take very seriously.
You will not be required to install any software onto your PC in order for you to decrypt the message or information, but you will need to set up a free Switch account.
Should you want to, however, you can download a full copy of the software at no cost, allowing you to send unlimited encrypted emails to us free of charge.
If your organisation already has an installation of Egress Switch, emails sent from WNC can be decrypted and delivered to your inbox automatically.
We would like to ask you to support WNC in protecting client data and to accommodate Egress in your processes where possible.
What to do when you receive a secure email
In order to open an email sent from us using Egress Switch you must first set up a free Egress Switch account.
For help on how to do this, see Egress Switch Help and Support.
Last updated 19 December 2023