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Debt and Money Advice Service

Debt and Money Advice Team

With the Cost of Living crisis meaning residents are facing increased financial pressures, the Debt and Money Advice Team play an important part in building financial resilience among vulnerable groups. 

We aim to reduce the impact of these pressures while enabling people to live independently, move out of poverty and live their best lives.

The team provide free and confidential support to all residents within West Northants.

Additional information can be found on our Cost of living support hub which provides free advice and information.

If you are a Housing Association tenant and require debt and money advice support, please refer to your Housing Association provider for further assistance.

How we can help

We can offer:

  • support with debt options and negotiating payment arrangements​
  • money management and budgeting advice​
  • help with maximising income including benefits entitlement checks ​
  • completing welfare benefit claim forms and support with appeals​
  • referrals to partners for further holistic support that compliments the financial support provided
  • support in gaining confidence in managing finances through self help tools

For further financial support, see our Cost of living support hub.

We are also supported by expert partners, who possess a wide range of knowledge and experience to support all of your employment needs.

Accessing the service

The service can be accessed in a number of ways to suit your needs:​

Face to face

A face to face consultation

The following face to face services are available by appointment only:

  • Council offices (Council offices are open 9am to 5pm Monday to Friday)
  • outreach clinics
  • home visits


You can request debt and money advice online by submitting a referral form:


Last updated 19 April 2024