Skip to main contentAccessibility Statement

Debt and Money Advice Service

Rent increase letters - what to expect and what to do

If you receive Housing Benefit and are renting a Housing Association Property, we are normally told about your yearly rent increase by your Housing Association.

In March, you will get an update through the post showing your Benefit Entitlement from April 2026. If your rent has increased and that is not reflected in the letter we send you, please email your rent increase letter to [email protected] or alternatively bring it in to a Council office.

If you get Universal Credit, you can update your Housing Costs on the Universal Credit portal and provide the proof.

Contents

Consent form and Code of practice for Debt and Money

Consent form

To allow the Debt & Money Advice Team to process your data and act on your behalf with relevant third-party organisations, we need your consent. Please read and sign the below form.

Code of Practice 

To effectively manage Debt & Money Advice cases, it is essential to establish clear commitments for both the Client and the Officer. This ensures mutual understanding of expectations. Please read and sign the below form. 

Last updated 27 February 2025