Fraudulent PCN text messages
Parking charge refund information
On 1 April 2026, revised off‑street parking charges were introduced before the required public consultation had taken place.
As a result, refunds will be made for the affected period up to 24 April 2026.
Find out about the parking charge refund process.
We are aware of scam text messages being sent to West Northamptonshire residents. They are fraudulently claiming that residents have been issued a Penalty Charge Notice (PCN) and must follow a link to pay a fine.
Be aware that we never issue PCNs via text.
If anyone has received a genuinely issued PCN from us, it will have been:
- on their vehicle when they have returned to it (parking PCN)
- via the post with photographic evidence (bus lane offence and/or moving traffic offence)
Please ignore any text messages you receive regarding the issuing of a PCN.
Last updated 27 March 2026