Help I'm flooding
For other useful contact details and to report flooding to West Northamptonshire Highways or your Water and Sewerage provider see It’s an Emergency.
If there’s a flood happening near you, follow the five steps below to make sure you are well prepared and safe.
- Before flood water enters your home, close and lock downstairs windows and doors. Keep the keys safely to hand and move upstairs.
- Continue to listen to situation updates from your local radio station and via Floodline on 0345 988 1188.
- Stay in your property if safe to do so or until either the emergency services tell you otherwise or the floodwater has gone.
- Do not walk through floodwater. If it is necessary to walk through shallow water, take care for hidden holes, obstacles and other hazards.
- If you come into contact with floodwater, wash any exposed body parts with bottled or cool boiled water before handling food or looking after wounds.
If you need to be evacuated:
- stay calm and don’t panic - Police, Fire and Rescue and other officials will try to visit all properties at risk or use a loud hailer to tell you if an evacuation needs to take place
- you will hear about your evacuation point and the location of the reception centre either verbally or by a leaflet
- try to check that any elderly or vulnerable family members or neighbours know about the evacuation
- listen to the advice of the authorities and follow any instructions to leave your property.
- remember to take your grab bag
- on leaving, before water enters your property, ensure electric and gas supplies are turned off and lock doors and windows
Recovering from a flood
Find out more about recovering from a flood.
Further information
Find further information on how to protect yourself, your business and your community on Emergency planning.
Last updated 25 November 2024