Older person's bus pass
An older person's bus pass provides free travel on local buses anywhere in England, from:
- 9:30am to 11pm on weekdays
- all day at weekends and on bank holidays
Eligibility and evidence for an older person's bus pass
Before you apply, confirm your residence is in West Northamptonshire.
You will qualify when you reach the female State Pension age, whether you are a man or a woman. To check your eligibility, please refer to the GOV.UK online calculator.
You will need to provide proof of eligibility to support your application:
Proof of age
- current driving licence
- current passport
- birth certificate
- hospital or doctor’s letters, prescriptions, or other official medical correspondence that clearly state the applicant’s date of birth
- pension service award letter
Proof of address
- household bill or bank statement which has your name and address on and is no more than three months old
Apply for an older person's bus pass
You can apply online for a pass:
You can also apply in person by visiting your nearest library. Please bring your proof of eligibility documents with you.
Your photograph will also be taken at the library as part of the application process.
Lost or stolen bus pass
If your pass is lost or stolen, please contact us as soon as possible.
- telephone: 0300 126 7000
- email: [email protected] (Public Transport Team)
Renewing your bus pass
You can renew your pass online.
Alternatively, you can email us at [email protected]. Please send your proof of identity and address, and we will process the renewal for you.
You can also renew your pass in person at your nearest library. Please bring proof of identity and address with you. You may renew your pass up to 60 days before its expiry date.
Once approved, your new pass will be dispatched 30 calendar days before the expiry date.
Last updated 02 October 2025