Older person's bus pass
An older person's bus pass provides free travel on local buses anywhere in England, from:
- 9:30am to 11pm on weekdays
- all day at weekends and on bank holidays
Eligibility and evidence for an older person's bus pass
Before you apply, check your residence is in West Northamptonshire using the GOV.UK postcode checker.
You will qualify when you reach the female State Pension age, whether you are a man or a woman. To check your eligibility, please refer to the GOV.UK online calculator.
You will need to provide proof of eligibility to support your application:
- current driving licence
- current passport
- birth certificate
- hospital or doctor’s letters, prescriptions, or other official medical correspondence that clearly state the applicant’s date of birth
- pension service award letter
- letter from a doctor
- utility bill
- bank or credit card statement
- medical or optical prescription
- driving licence - issued within the last year
- Council Tax bill - for the current year
How to apply
You can apply online for a pass:
You can also apply in person by visiting your nearest library.
Get help with your application at a local library
You can visit one of 18 libraries in West Northamptonshire to get help with your bus pass application:
West Northamptonshire libraries
If you are visiting one of the libraries below, please bring your proof of eligibility documents with you. Your photograph will be taken at the library as part of the application process.
Apply at a West Northamptonshire Council library
If you are visiting a West Northamptonshire Council library, please bring your proof of eligibility documents with you. Your photograph will be taken at the library as part of the application process.
- Brackley Library
- Brixworth Library
- Daventry Library
- Deanshanger Library
- Duston Library
- East Hunsbury Library
- Northampton Central Library
- Towcester Library
- Weston Favell Library
Apply at a community library
If you are visiting a community library, staff can only assist customers with applications and help upload documents within the customer public portal.
When you will receive your pass
Once your application is approved, your pass will typically arrive within 10 working days.
Lost or stolen bus pass
If your bus pass has been lost or stolen, please contact us promptly to request a replacement.
- telephone: 0300 126 7000
- email: [email protected] (Public Transport Team)
When you contact us, include your:
- full name
- address
- date of birth
This helps us find your record quickly. This helps us find your record. Your request will be handled by the Public Transport team. Libraries no longer process replacement bus pass requests.
Your replacement pass should arrive within 10 working days.
Renewing your bus pass
Contact us to renew your bus pass up to 60 days before your current pass expires.
To renew your pass, please email your supporting documents proving eligibility to [email protected].
Alternatively, you can apply in person at your nearest library. Please bring your proof of eligibility documents with you.
Once approved, your new pass will be dispatched 30 calendar days before the expiry date.
Last updated 05 February 2026