How to contact us
Whether you want to call us, submit an enquiry form or live chat with one of our advisors, find different ways to contact us.
Visiting our offices
Find out where and when you can visit us at our offices in Daventry, Northampton and Towcester.
Customer service advice sessions
Come and meet our customer service teams. They are on-site at various locations across West Northamptonshire on a monthly basis to offer a variety of support.
Council services and partner drop-in sessions
Get specialist advice and support from our departments and partners such as the Department for Work and Pensions (DWP), Community Law Service and Citizens Advice.
More ways to contact us
Give us feedback
Share feedback, raise concerns, and make complaints about council services
Appeal a decision
Find out more about appeals and reviews of Council decisions
Reasonable adjustments - contacting us in a way that suits you
Reasonable adjustments are changes we can make to the way we communicate with you or deliver our services, so you’re not disadvantaged