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  3. Bin collection services

New, replacement or additional bins

We currently have 3 separate waste collection providers depending on your area.

Current bins for each item are:

  • recycling - black with a blue lid or blue bin, boxes or clear sacks
  • general rubbish - black bin or black sacks
  • food waste bins - small indoor caddy and large outdoor caddy (brown or silver)
  • garden waste - black or green bin with a brown lid, or brown bin: a yearly opt-in subscription for £60 per bin. There is also a bag service available

New properties receive a new full set of containers upon occupation. Residents who live in flats will have alternative arrangements depending on their property.

Before you order

Please make sure your bin is at the kerbside of the property by 6:30am on the arranged day. If we are unable to repair, we will replace your bin free of charge.

If you have already ordered a new or replacement bin/box, please do not order again. Please contact us to confirm the status of the order.

Bins may take up to 4 weeks to be delivered.

General waste

You cannot order more general waste sacks. A set number are provided each year that allows for 2 bags each week.

Each household only receives one general waste black bin. You can request replacements for damaged or missing bins using this service. 

If it is a replacement bin, the damaged bin must be left out for collection. A new bin will not be supplied if the damaged one is not left in the normal collection spot.

Garden waste

Once you have subscribed to our garden waste service, you can order a replacement or additional garden waste bin in:

Additional bins and capacity

You may be eligible for extra capacity if you are struggling to cope with the size of your general waste bin, for reasons such as:

  • there are 6 or more residents living at the property
  • you have 2 or more children in nappies
  • someone has a medical condition that produces a lot of non-recyclable waste

If this situation applies to your household, please contact us. We may have to visit you to see if you qualify.

If you qualify for a large bin, we may take your smaller bin away when we deliver the large one. If your smaller bin is not available to exchange, we will not leave a larger bin.

Additional bins that are not provided or approved by us will not be collected and may be removed.

Bin removal and stray bins

If you live in the former South Northamptonshire or Daventry areas and you no longer need your bin, you can request a bin removal. You can also report a stray bin if the bin does not appear to belong to anyone.

Request bin removal or report a stray bin (South Northants)
Request a bin removal (Daventry)

Last updated 06 March 2025