Skip to main contentAccessibility Statement

An adult in employment

What do you need help with?

  • #PovertyHurts: Northamptonshire Community Foundation are encouraging local residents that can afford to do so to donate all or part of their energy rebate to their #PovertyHurts appeal to help those who need it
  • Volunteer for food banks, larders, visiting elderly residents, buddy schemes, etc
  • Donate -  Food, clothing, money
  • Furniture reuse charity: Donate your unwanted furniture or household items you to support others in Northampton Contact or Daventry Contact
  • Love your clothes: Keep your clothes out of landfill and give to others
  • Libraries: get access to free resources
  • Support for carers: Northamptonshire Carers provides advice, support and a network for both paid and unpaid carers
  • Warm spaces: The network of Warm Spaces will offer different activities and/or options – from coffee mornings and signposting to support available, somewhere to socialise and grab a hot drink in the warm. Click on the link to find your nearest warm space
  • Good neighbours scheme: For those who live in Daventry to receive support offered by friendly neighbours
  • The West Northamptonshire Poverty Truth Commission: Have your say and be involved in social change 

  • Childcare costs: The government website has lots of information and support available with childcare costs. Have a look at see what benefits or financial support you can get

  • Council tax £150 energy rebate: If you live in a property which is within Council tax bands A to D in England you will receive £150  either via your bank account or credited to your Council tax bill
  • Council tax hardship relief: If you are experiencing exceptional financial hardship, then you may be able to claim some discretionary assistance with your Council Tax
  • Council tax reduction: You can claim Council Tax Reduction if you are already claiming other benefits such as Job Seekers Allowance, Income Support or Universal Credit. You may also claim it if you are working but on low income
  • Disability reductions: You may be able to get a reduction on your Council Tax bill if you, or an adult or child living with you, is permanently disabled
  • Carer discount: If you are a carer for an average of 35 hours per week for (excluding spouse, partner, or a child under 18), you can claim a discount subject to other benefits the recipient of care is receiving
  • Care leaver discount: If you have been in the care of West Northamptonshire Council or North Northamptonshire Council (for instance you lived in a care home or foster care) and are leaving care you may be entitled to a reduction in Council Tax until you reach the age of 25

  • Working but earning a low wage - Online applications are now open to residents earning £400 or less a week (after deductions and benefits) to receive payments totalling £250 into their bank accounts towards winter essentials. The first award of £125 will be credited to the applicant’s bank account at the point of approval of the application. The second payment will be credited to the same bank account 60 days later (without the need for a further application). To qualify you must be employed, have a valid bank account, live in the region, not been in receipt of the recent £650 government Cost-of-Living payments (£326 and £324) and be over 18. Apply at Household Support Fund.
  • Towfood: For £10 annual membership, there are two payment modules available (subscription/pay as you go),  you can access groceries at heavily discounted rates in your local area. Check where the food larders are
  • Food Aid Alliance West Northants (FAAWN) - If you need help for yourself, or want to refer someone for help, FAAWN provides a list of organisations and days / time where you can access food and support.  View dates / times
  • Food banks: Find the closest foodbank to you
  • Healthy start: If you’re more than 10 weeks pregnant or have a child under 4, you may be entitled to get help to buy healthy food and milk
  • Help with free period products in the Daventry and surrounding area: (20+) A Bag for Flo | Facebook
  • Cooking Good have created lots of top tips on how you can create healthy shopping habits that will make your food go further whilst spending more wisely

  • Working but earning a low wage - Online applications are now open to residents earning £400 or less a week (after deductions and benefits) to receive payments totalling £250 into their bank accounts towards winter essentials. The first award of £125 will be credited to the applicant’s bank account at the point of approval of the application. The second payment will be credited to the same bank account 60 days later (without the need for a further application). To qualify you must be employed, have a valid bank account, live in the region, not been in receipt of the recent £650 government Cost-of-Living payments (£326 and £324) and be over 18. Apply at Household Support Fund.
  • Help paying your water bill: advice on schemes available
  • Anglian Water affordability support
  • Support for those in off-gas areas: Northamptonshire ACRE (Action with Communities in Rural England) runs bulk oil buying schemes to help those who live in these areas
  • Getting help if you can't afford your energy bills from Ofgem
  • Cost of Living Grants (britishlegion.org.uk): For veterans and their families who are struggling to pay energy bills. The initiative provides non-repayable emergency grants which are means-tested - veterans do not have to be on State benefits to apply
  • Community Law Service (CLS): Provide free, independent and confidential advice and casework for people struggling to afford household bills.  This includes advice on debts, benefit checks and advice on energy bills. Call 01604 621038, email [email protected] or contact via the website
  • ECO4 flex energy efficiency scheme
  • Energy efficiency grants
  • The Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment
  • Ask Bill for free and impartial advice on water, energy, self-help, and debt topics
  • YourNRG - heat oil-fuelled homes for less

  • Working but earning a low wage - Online applications are now open to residents earning £400 or less a week (after deductions and benefits) to receive payments totalling £250 into their bank accounts towards winter essentials. The first award of £125 will be credited to the applicant’s bank account at the point of approval of the application. The second payment will be credited to the same bank account 60 days later (without the need for a further application). To qualify you must be employed, have a valid bank account, live in the region, not been in receipt of the recent £650 government Cost-of-Living payments (£326 and £324) and be over 18. Apply at Household Support Fund.
  • Check your potential entitlement by using our benefits calculator – How we calculate housing benefit and council tax support
  • Budgeting loans: You may be eligible for a Budgeting Loan if you’ve been on certain benefits for 6 months. This can be used for household items, rent in advance and travelling costs
  • Cost of living payment: Households on means tested benefits, including Pension Credit, will receive a payment of £650 this year
  • Apply for universal credit and housing benefit – Most new benefit claimants of working age will need to claim Housing Benefit via Universal Credit
  • Contact the Community Law Service (CLS): CLS has a team of specialist caseworkers who can provide expert advice and representation to people who have been refused a benefit or have a benefit problem, including representation at social security tribunals.  Call 01604 621038, email [email protected] or contact via the website

  • Mental health number: For local support and services give one of our mental health navigators a call, anytime of the day or night
  • Samaritans: On hand 24 hours a day, 7 days a week
  • Mental health support: Available to you in Northamptonshire
  • GamCare is a national provider of free information, advice and treatment for anyone affected by problem gambling 

  • Paying your rent or mortgage: Check if you are eligible for universal credit for help in paying your rent and/or mortgage
  • Housing benefit: Support to help you pay your rent if you are state pension age or you’re in supported, sheltered or temporary accommodation
  • Help with interest payments, mortgages or loans: If you’re a homeowner on qualifying benefits, you might be able to get help towards interest payments on your mortgage or loans you’ve taken out for certain repairs and improvements to your home
  • Paying your rent: You may be able to get help with all or part of your rent
  • Discretionary housing payments: If you are entitled to Housing Benefit or Universal Credit Housing costs and can’t afford your rent, you may be eligible for a Discretionary Housing Payment. These payments may be used to meet shortfalls in rent where you are affected by the room restriction, benefit cap or other factors that reduce your benefit. They could also be used to help with removal costs
  • FAQs for domestic consumers and landlords | Ofgem
  • Housing Advice Team: For people at risk of losing their home and who have a court hearing, Community Law Service (CLS) offers free representation at court. For households on a low income, specialist advice on potential evictions/repossessions is available. Contact the specialist Housing Advice Team.  Telephone 01604 621038, email [email protected] or contact via the website

  • Many bus fares across West Northamptonshire will be reduced as part of the Government’s scheme to provide more affordable public transport. Operators including; Stagecoach and Uno are capping single fares at £2 from the start of January until the end of the March 2023. For more information please visit: National scheme to offer £2 bus fares from January 2023.

Last updated 30 January 2023