Contact us

Due to Covid isolation requirements and sickness, you may experience delays when contacting us by phone about services such as Adult Social Care, Children's Services, Registrations, Highways, Recycling Centres and Country Parks.

We apologise for any inconvenience caused and recommend you use the information on our website and online forms where possible.

We are prioritising high risk services such as Children’s Services and Adults Social Care.

Contact us online

Complete our online form and your message will come straight through to us. This is the best way for us to understand what you need and how we can help.

We'll get back to you within 5 working days.

Call us

If you can't use our online form, call us on 0300 126 7000.

Our lines are open:

Monday to Friday, 9am to 5pm

We are closed on bank holidays.

Visit us

View the list of council access points for your area if you need to visit us in person. If it's not an emergency, you will need to book an appointment to visit us using the contact details above.

Write to us

Our main address is:

One Angel Square
Angel Street
Northampton
NN1 1ED

Compliments, comments and complaints

We welcome your feedback on our services. Find out how to share your compliments, comments and complaints.

Why information is on a different website
We are in the process of adding information to this new unitary council website. Some pages will give you a link back to a previous council website to help you find what you need. Read more about the changes.