Due to Covid isolation requirements and sickness, you may experience delays when contacting us by phone about services such as Adult Social Care, Children's Services, Registrations, Highways, Recycling Centres and Country Parks.
We apologise for any inconvenience caused and recommend you use the information on our website and online forms where possible.
We are prioritising high risk services such as Children’s Services and Adults Social Care.
Contact us online
Complete our online form and your message will come straight through to us. This is the best way for us to understand what you need and how we can help.
We'll get back to you within 5 working days.
If you can't use our online form, call us on 0300 126 7000.
Our lines are open:
Monday to Friday, 9am to 5pm
We are closed on bank holidays.
View the list of council access points for your area if you need to visit us in person. If it's not an emergency, you will need to book an appointment to visit us using the contact details above.
Write to us
Our main address is:
One Angel Square
Compliments, comments and complaints
We welcome your feedback on our services. Find out how to share your compliments, comments and complaints.