Skip to main contentAccessibility Statement
All services

Contact us

Council tax energy rebate

We are receiving a lot of calls about the Council Tax energy rebate. We have limited information about this at present which is all on our energy rebate page.

Household Support Fund

The household support fund aimed at supporting households most in need this winter, has closed. The Government has recently announced a continuation of the household support grant from April 2022, however we are waiting for further guidance.

Redeeming vouchers

If you’ve recently received a letter with a link to a £50 voucher and have a query, you can check the list of FAQs on the Huggg website.

Printing vouchers

If you're having difficulties printing, please go to a library or a One Stop Shop who will print for free.

If you're unable to do this, please call 0300 126 7000 and follow options 1 and then 3.

Contact us online

Complete our online form and your message will come straight through to us. This is the best way for us to understand what you need and how we can help.

We'll get back to you within 5 working days.

Call us

If you can't use our online form, call us on 0300 126 7000.

Our lines are open:

Monday to Friday, 9am to 5pm

We are closed on bank holidays.

Visit us

View the list of council access points for your area if you need to visit us in person. If it's not an emergency, you will need to book an appointment to visit us using the contact details above.

Write to us

Our main address is:

One Angel Square
Angel Street

Compliments, comments and complaints

We welcome your feedback on our services. Find out how to share your compliments, comments and complaints.

Why information is on a different website
We are in the process of adding information to this new unitary council website. Some pages will give you a link back to a previous council website to help you find what you need. Read more about the council changes.
Last updated 16 May 2022